Sep 132012
 

For the last few days, Origin (EA’s content delivery system, not Origin.com) was pissing me off because although I entered my correct password, it would still reject my login. Then I would have to start the password reset process by requesting a reset key and choosing a new password. I was then logged in successfully, but the next time I went to log in with the password I just created, I’d have to start the process all over again.

The Origin application helpfully neglects to tell you that your password must be at least 8 and no more than 16 characters. Even worse, Origin still takes passwords that are longer than 16 characters – my guess is that it trims them down to the maximum 16 characters.

Solution: So, if you are having this problem, go through the reset process and be sure that you enter a password that is 8 – 16 characters. Then everything should work.

 Posted by at 2:17 pm